GULFSTREAM TO STREAMLINE AND ENHANCE CUSTOMER CONNECTIVITY WITH NEW PROGRAM

Collaboration With Satcom Direct Provides Single Point Of Contact For Exclusive Cabin And Flight Deck Connectivity Packages
Categories: Product Support

SAVANNAH, Georgia, August 21, 2017 — Gulfstream Aerospace Corp. today announced the creation of its Connectivity Service program, a comprehensive, bundled suite of in-flight internet, voice and entertainment offerings customized to meet the needs of each Gulfstream operator.

“This new service will simplify and enhance the connectivity experience by seamlessly integrating all aspects of in-flight connectivity with the Gulfstream aircraft ownership experience,” said Derek Zimmerman, president, Gulfstream Product Support. “It will make connectivity more accessible and easier to understand. The integration provides customers everything they need to create and maintain the ultimate experience in nose-to-tail connectivity. Gulfstream will be their single source for equipment, service networks and technical support.”

As part of the program, Satcom Direct will be the exclusive provider of cabin and cockpit connectivity service plans on both in-production and in-service aircraft.

“Satcom Direct is proud to have been selected to support Gulfstream’s Connectivity Service program,” said Jim Jensen, founder and CEO of Satcom Direct. “Through this program, Gulfstream customers will be able to fly in confidence knowing they can maximize faster, richer data during all phases of flight around the globe.”

Bundled cabin connectivity options will feature Inmarsat’s Jet ConneX, the fastest in-flight internet connection in business aviation, as well as other networks, such as Inmarsat’s SwiftBroadband and ViaSat’s Ku-band service. Flight-deck options will include a datalink service that enables mandated safety systems, including Future Air Navigation System (FANS) 1/A+. 

Gulfstream Technical Operations, with on-site support from Satcom Direct, will be the single source for connectivity questions and troubleshooting.

Gulfstream’s company-owned service centers worldwide will complete connectivity installations in Savannah and Brunswick, Georgia; Westfield, Massachusetts; Appleton, Wisconsin; Las Vegas, Nevada; Long Beach, California; Dallas, Texas; West Palm Beach, Florida; Luton, England; Sorocaba, Brazil; and Beijing, China.

 

NOTE TO EDITORS

Gulfstream Aerospace Corporation, a wholly owned subsidiary of General Dynamics (NYSE: GD), designs, develops, manufactures, markets, services and supports the world’s most technologically advanced business-jet aircraft. Gulfstream has produced more than 2,500 aircraft for customers around the world since 1958. To meet the diverse transportation needs of the future, Gulfstream offers a comprehensive fleet of aircraft, comprising the Gulfstream G280TM, the Gulfstream G550TM, the Gulfstream G500TM, the Gulfstream G600TM, the Gulfstream G650TM and the Gulfstream G650ERTM. Gulfstream also offers aircraft ownership services via Gulfstream Pre-Owned Aircraft SalesTM. We invite you to visit our website for more information and photos at www.gulfstreamnews.com.

More information about General Dynamics is available at www.generaldynamics.com.

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